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Privacy Policy

The following discloses the privacy practices and disclaimer for RSI Security.

Completion Date: 02/20/2026  |  Revision Date: 07/29/2026

RSI Security ("us", "we", or "our") operates the https://www.rsisecurity.com/ website (the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

Service

Service is the https://www.rsisecurity.com/ website operated by RSI Security.

Personal Data

Personal Data means information that identifies, relates to, describes, or could reasonably be linked to an individual.

Usage Data

Data collected automatically through use of the Service.

Cookies

Small data files stored on your device.

Data Controller

For applicable data protection laws, RSI Security is the Data Controller.

Data Processor (Service Provider)

Any entity that processes data on our behalf.

Data Subject (User)

Any individual using our Service.

Sensitive Personal Information

Sensitive data as defined under applicable law, including government identifiers, financial account credentials, precise geolocation, racial or ethnic origin, health data, or similar protected categories.

Mobile Opt-In Data

A mobile telephone number provided for the purpose of receiving text (SMS/MMS) messages, together with the record of the individual's consent, consent timestamp, consent source, and any subsequent opt-out.

Information We Collect

Categories of Personal Information Collected

We may collect the following categories of personal information:

  • Identifiers (name, email address, business telephone number, IP address)
  • Mobile Opt-In Data (mobile telephone number and SMS consent record), collected only where you affirmatively opt in to text messaging
  • Professional information (job title, company name)
  • Internet activity information (pages visited, browser data)
  • Commercial information (services of interest, consultation inquiries)
  • Marketing engagement data (email opens, clicks, site interactions)
  • In limited cases, account credentials for client portal access (if applicable)

We do not knowingly collect Sensitive Personal Information beyond what is reasonably necessary to provide our services.

Sources of Information

We collect personal information:

  • Directly from you (forms, consultation requests, event registrations, SMS opt-in)
  • Automatically through website tracking technologies
  • From third-party service providers (e.g., analytics platforms)
  • From business contact data providers (where permitted by law)
  • From marketing and advertising partners

Mobile Opt-In Data is collected only directly from you. We do not purchase, rent, append, or otherwise obtain mobile telephone numbers for text messaging from third-party data providers, list brokers, or advertising partners.

How We Use Personal Information

We use collected data to:

  • Provide and maintain our Service
  • Deliver cybersecurity and compliance services
  • Respond to inquiries
  • Personalize communications
  • Analyze and improve website performance
  • Conduct marketing and remarketing
  • Measure advertising effectiveness
  • Protect against fraud or misuse
  • Comply with legal obligations
  • Send text messages you have expressly opted in to receive

Mobile Opt-In Data is used only for the final purpose listed above and for legally required consent recordkeeping. It is not used for marketing, remarketing, advertising measurement, or personalization of advertising.

SMS / Text Messaging Consent and Data

This section governs Mobile Opt-In Data and controls over any conflicting provision elsewhere in this Privacy Policy.

SMS consent is not shared with third parties.

Specifically:

  • Mobile Opt-In Data is not sold, rented, leased, traded, or otherwise disclosed to any third party or affiliate for that party's own purposes.
  • Mobile Opt-In Data is not "shared" for cross-context behavioral advertising as that term is defined under the California Consumer Privacy Act, and is not disclosed to advertising networks, remarketing platforms, data brokers, or list brokers.
  • Mobile Opt-In Data is not used for automated profiling, audience segmentation, lookalike modeling, or targeted advertising.
  • Mobile Opt-In Data is used only to send the categories of messages described in the RSI Security SMS Terms of Service, and to maintain records of consent and opt-out as required by law and carrier rules.
  • The only third parties with access to Mobile Opt-In Data are the messaging platform providers and telecommunications carriers strictly necessary to transmit the messages you requested. These providers act as service providers or processors under written contract, are prohibited from using the data for their own purposes, and are prohibited from further disclosing it.
  • Where disclosure is compelled by law, subpoena, court order, or lawful government request, we will disclose only what is legally required.

Your Choices

  • Consent to receive text messages is never a condition of purchase, service, or engagement with RSI Security.
  • You may opt out at any time by replying STOP to any message from us.
  • You may reply HELP for assistance, or contact us at privacy@rsisecurity.com.
  • Following opt-out, we retain a minimal record of your number and opt-out status for the sole purpose of honoring your request and demonstrating compliance. This record is not used to message or market to you.

See below: RSI Security SMS Terms of Service for full program details, message categories, and opt-out instructions.

Message frequency varies. Message and data rates may apply.

Automated Processing and Profiling

We may use marketing automation and analytics tools to:

  • Segment audiences
  • Score engagement activity
  • Personalize marketing content
  • Deliver targeted advertising

This profiling does not produce legal or similarly significant effects on individuals. Mobile Opt-In Data is excluded from all automated processing and profiling described in this section.

Where required by law, you may opt out of targeted advertising or profiling by contacting privacy@rsisecurity.com.

Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies for essential website functionality, security monitoring, analytics, advertising and remarketing, and personalization. Where required by law, non-essential cookies are deployed only after consent. You may manage preferences through our cookie management tool or browser settings.

We do not transmit Mobile Opt-In Data to advertising or analytics tags, pixels, or third-party trackers.

Disclosure of Personal Information

We may disclose personal information to the following categories of third parties:

  • Cloud hosting providers
  • CRM and marketing automation platforms
  • Analytics providers
  • Advertising and remarketing platforms
  • Payment processors (if applicable)
  • Cybersecurity service providers
  • Professional advisors (legal, accounting)
  • Regulatory or law enforcement authorities when required

We do not sell personal information for monetary consideration.

Certain advertising and analytics practices may constitute "sharing" under California law.

Exclusion for mobile and SMS data: Mobile Opt-In Data is expressly excluded from every disclosure and "sharing" practice described in this section. It is not disclosed to analytics providers, advertising or remarketing platforms, or any other third party for that party's own purposes. SMS consent is not shared with third parties or affiliates.

Data Retention

We retain personal information based on category and purpose:

  • Marketing inquiries: Up to 24 months from last interaction
  • Mobile Opt-In Data: Until you opt out; the opt-out record is retained thereafter solely to honor your request and evidence compliance
  • Client contractual data: Per contractual and regulatory requirements
  • Website analytics data: Per tool-specific retention settings
  • Security logs: Based on operational and compliance needs

We retain data longer if required by law or to resolve disputes.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know the categories and specific pieces of personal information collected
  • Request deletion
  • Request correction
  • Opt out of sale or sharing
  • Limit use of sensitive personal information
  • Not be discriminated against for exercising rights

Categories Disclosure Table

Category Collected Disclosed Sold Shared Retention
Identifiers (excluding mobile numbers used for SMS) Yes Yes No Yes (advertising) 24 months
Mobile phone number & SMS consent Yes No* No No Until opt-out; opt-out record retained per law
Professional information Yes Yes No Yes (advertising) 24 months
Internet activity Yes Yes No Yes Per tool settings
Commercial information Yes Yes No No Contract-based
Marketing engagement data Yes Yes No Yes 24 months

* Disclosed only to messaging platform providers and telecommunications carriers acting as service providers under written contract, solely to transmit messages you requested. Not disclosed for any third party's own purposes.

To exercise rights: privacy@rsisecurity.com

We will verify identity before responding.

Other U.S. State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, and other applicable states may have rights to:

  • Access
  • Delete
  • Correct
  • Opt out of targeted advertising
  • Opt out of profiling
  • Appeal denied requests

Appeals may be submitted by replying to your denial notice or emailing privacy@rsisecurity.com within 60 days.

Business-to-Business Data

This policy applies to personal information collected in a business context, including representatives of corporate clients, vendors, and partners.

Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including:

  • Encryption in transit (HTTPS/TLS)
  • Access controls and role-based permissions
  • Vendor security reviews
  • Security monitoring and logging
  • Periodic risk assessments

No method of transmission over the Internet is 100% secure.

Data Transfers

Personal information may be transferred outside your jurisdiction.

Where required, we implement appropriate safeguards such as Standard Contractual Clauses.

Data Breach Notification

If we experience a data breach involving your personal information, we will notify affected individuals in accordance with applicable law.

Do Not Track

Our systems do not currently respond differently to DNT signals. You may manage preferences through cookie controls.

Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect data from minors, and we do not knowingly enroll individuals under 18 in text messaging programs.

Changes to This Privacy Policy

We may update this policy periodically. Updates will be reflected by the revised Revision Date above. Material changes affecting Mobile Opt-In Data will be communicated to enrolled subscribers.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise privacy rights:

RSI Security SMS Terms of Service

Last updated: 07/29/2026

Program Description

By opting in to text messaging from a web form, verbal request, written request, or other medium, you agree to receive SMS and MMS messages from RSI Security at the mobile number you provided.

Message categories you may receive include:

  • Consultation and assessment appointment reminders and scheduling confirmations
  • Account, project, and engagement status notifications
  • Conversational messages with your RSI Security point of contact
  • Customer care and support responses

Required Disclosures

  • Message frequency may vary.
  • Message and data rates may apply.
  • Consent to receive text messages is not a condition of any purchase or service.
  • Carriers are not liable for delayed or undelivered messages.
  • Supported carriers may change without notice.

How to Opt Out

To stop receiving messages, reply STOP to any message from us. You will receive a single confirmation message and no further messages thereafter. You may also email privacy@rsisecurity.com to be removed.

How to Get Help

Reply HELP to any message for assistance, visit https://www.rsisecurity.com, or email privacy@rsisecurity.com.

Supported Keywords

  • START, SUBSCRIBE, YES, UNSTOP — opt in / resume messages
  • STOP, END, QUIT, CANCEL, UNSUBSCRIBE — opt out of all messages
  • HELP, INFO — receive help information

Supported Carriers

Messages are supported on major U.S. carriers, including AT&T, Verizon Wireless, T-Mobile, US Cellular, and others. Carrier support may change without notice.

Contact Us