Support

At RSI, we pride ourselves on providing our customers with best-in-class IT support. Our goal is to make sure your systems are always up and running and your issues are resolved quickly and accurately. Our team of highly qualified and multi-disciplined IT support specialists is located in call centers in North America and is at your service 24/7/365.

Remote Support

RSI provides an easy and secure remote support solution to access and fix any platform such as Windows, Mac, Linux, Android, Blackberry and more

Submit a ticket

The RSI case management system enables you to directly submit a support ticket to a technical specialist whose expertise matches your inquiry.

Live Chat

Click "Find someone to chat with" to receive real-time support via live chat or if you don't have time, you can opt to be emailed by clicking "Submit a support request".

IT Compliance

Auditing is one of the most challenging aspects of any compliance and quality program.It’s an inherently complex process, and program managers must take into consideration a multitude of factors which include many standards or industry schemas, training and calibrating auditors for consistency, m

Information Security

Auditing is one of the most challenging aspects of any compliance and quality program.It’s an inherently complex process, and program managers must take into consideration a multitude of factors which include many standards or industry schemas, training and calibrating auditors for consistency, m

Information Technology

RSI works for firms of all sizes - from Fortune 500 companies through boutique-size firm-nationwide.  Our expertise reflects our intimate knowledge of specific vertical industries as well as the technology chanllgens you face.  We have completely hundreds of IT consulting projects for the biotech

IT Compliance

Does your organization need to comply with regulations and standards such as ISO 27002, PCI DSS, HIPAA, Sarbanes-Oxley and others? Are your internal resources stretched to capacity and you lack the necessary expertise to identify all compliance gaps and security vulnerabilities?

Information Security

Keep up with the most advanced security technology while lowering your cost of ownership.  Let us manage it for you. Fueled by our insight into customers just like you, we customize our industry-leading managed security services to fit your needs.

Information Security

Achieving compliance with industry standards doesn't have to be as difficult as it seems. Regardless of the standard, RSI guides you through compliance validation processes quickly and smoothly to help get your organization in compliance and back to running your business.

Information Security

Critical Infrastructure Protection under the North American Reliability Council (NERC) compliance standards ensures the reliability and security of the North American bulk power system.